Terms of use

This Terms of Use agreement was last updated: May 5th 2019. This Terms of Use agreement is effective as of: Jun 30, 2016.

1. www.reotech.in & other “ReoTech” websites

ReoTech Business Services is in the business of providing online solutions. www.reotech.in (‘website’) is an online service marketplace to connect customers who come to hire local businesses for services they seek.

PLEASE READ THE TERMS OF USE THOROUGHLY AND CAREFULLY. The terms and conditions set forth below ("Terms of Use") and the Privacy Policy (as defined below) constitute a legally-binding agreement between ReoTech operating from its Bharuch Corporate Office and you. These Terms of Use contain provisions that define your limits, legal rights and obligations with respect to your use of and participation in (i) the ReoTech website and mobile application, including the classified advertisements, forums, various email functions and Internet links, and all content and ReoTech services available through the domain and sub-domains of ReoTech located at www.reotech.in (collectively referred to herein as the "Website"), and (ii) the online transactions between those users of the Website who are offering services (each, a "Service Professional") and those users of the Website who are obtaining services (each, a "Service User") through the Website (such services, collectively, the "Services"). The Terms of Use described below incorporate the Privacy Policy and apply to all users of the Website, including users who are also contributors of video content, information, private and public messages, advertisements, and other materials or Services on the Website.

A link to this Terms and Conditions agreement will be published on all pages, booking forms & websites owned and operated by ReoTech

From time to time the website will generate automated emails to registered users, or website users will send emails and messages to one another through the website. Emails sent by the website or through the website are considered a part of the ReoTech website. If hyperlinks and other redirection tools taking the user to other websites operated by third parties appear on the website, you acknowledge that these websites (Outside Sites) are not controlled by ReoTech and do not form part the ReoTECH website and agree that you will not hold ReoTech liable or in any way accountable for anything that occurs on Outside Sites.

The User is advised to check this page periodically for updates, as the User’s continued use of the website signifies his / her acceptance of any changed terms. ReoTech reserves the right, in its sole discretion, to change, modify, or otherwise amend the Terms of Use, and any other documents incorporated by reference herein for complying with legal and regulatory framework and for other legitimate business purposes, at any time, and ReoTech will post notice of the changes and the amended Terms of Use at the domain of https://www.reotech.in. It is your responsibility to review the Terms of Use for any changes and you are encouraged to check the Terms of Use frequently. Your use of the Website following any amendment of the Terms of Use will signify your assent to and acceptance of any revised Terms of Use. If you do not agree to abide by these or any future Terms of Use, please do not use or access the Website

YOU SPECIFICALLY AGREE THAT BY USING THE WEBSITE, YOU ARE AT LEAST 18 YEARS OF AGE AND YOU ARE COMPETENT UNDER LAW TO ENTER INTO A LEGALLY BINDING AND ENFORCEABLE CONTRACT.

2. DISCLAIMERS:

HEREBY DISCLAIMER IS GIVEN TO ALL THE USERS THAT ReoTech IS NOT PRIVY TO ANY CONTRACT, BOTH ORAL AND WRITTEN, BETWEEN THE USERS AND SERVICES PROVIDERS (VENDORS) WHATSOEVER. “Service Providers” herein include namely Pest Control Providers, Decorations & Entertainment Service Providers, Cleaning Providers, Home Repair Technicians, Home Appliance Technicians, Home Re-modelling & Renovation Service Providers and various other services mentioned on – “www.reotech.in/” or any service booked by user through ReoTech.IN platform.

It is hereby acknowledged by all the Users that ReoTech has the LIMITED ROLE of providing a platform for bringing together both the Users and Service Providers so that the Users may choose the suitable Service Provider as per their requirement. ReoTech does not in any manner whatsoever require the User to choose a Service Provider and it is the sole decision/discretion of the User to decide and ascertain the quality/standard/safety/reliability of the Service Provider and agree on Final Quoted Price, Payment schedule, Refund policy, Service Level time frames in case of post service issues, any risks involved in undertaking the service etc and to make an independent decision. It is therefore further acknowledged by the Users that ReoTech is NOT THE SELLING AGENT of any of the Service Providers on its platform (website/application) and that ReoTech has NO ROLE IN THE EXECUTION of the Service by the Service Providers.

ReoTech disclaims all representations and warranties, express, implied or statutory and makes no representation/warranty/guarantee regarding any of services of the service providers mentioned on its website/application.

FURTHER DISCLAIMER IS GIVEN THAT IN FURTHERNANCE OF ANY USER CHOOSING A SERVICE PROVIDER AND ENTERING INTO A CONTRACT WITH ANY SERVICE PROVIDER, THE USER CAN IN NO WAY BIND ReoTech IN ANY RESPECT. THE FACTUM OF ANY CONTRACT/AGREEMENT ENTERED INTO BETWEEN ANY USER AND SERVICE PROVIDER, DOES NOT CREATE ANY RELATIONSHIP OF AGENCY OR EMPLOYMENT BETWEEN ReoTech AND USER/OR SERVICE PROVIDERS IN ANY MANNER. All Services Providers mentioned on the Website of ReoTech are INDEPENDENT CONTRACTORS.

2A. LIMITATION OF LIABILITY:

IN FURTHERANCE OF THE FOREGOING DISCLAIMERS, it is agreed by the Users that ReoTech IS NOT LIABLE FOR ANY DEFICIENCY IN SERVICE/ DEFICIENT SERVICE/ SUB-STANDARD SERVICE/ WRONG SERVICE/POST-SERVICE ISSUE/ NON-REFUND ISSUE/FALSE PROMISES ETC. provided by any Service Providers

so chosen by the User.

It is once again acknowledged by the Users that ReoTech is not a party to any contract between the User and Service Provider and is hence not bound any of the Terms and Conditions of the Contract between the User and Service Provider whatsoever. Therefore, ReoTech cannot be held responsible and is NOT LIABLE for any loss/damage incurred by the User on account of entering into a contract with the Service Provider and/or on account of the execution/non-execution/sub-standard execution etc of the contract.

IT IS AGREED BY THE USERS THAT all Service Providers mentioned on the website of ReoTech are independent contractors and ReoTech is not accountable and cannot be held accountable for their misbehaviour, if any. ReoTech is not in relation of Employeer- Employee or Master-Servant or Principal-Agent or Partnership etc with any of the Service Providers and cannot be held responsible for any misdeed, misbehaviour, ill-treatment etc committed by any of the Service Providers whatsoever.

IT IS AGREED BY THE USERS THAT ReoTech is not liable for any direct, indirect, incidental, special consequential or exemplary damages, which may be incurred by the User on account of any reliance placed by the User on the completeness, accuracy or existence of any information on the website, or any image posted or any content uploaded, or using the products or services provided by ReoTech or any third party or relying upon the information, advertising, or as a result of any relationship or transaction between the User and any advertiser or sponsor whose advertising or information appears on the Services or website or any unclaimed property or liability arising from any unredeemed coupons, etc. Any loss/damages incurred by the User from any of the reasons,( including the above-mentioned reasons but not limited to those reasons) shall include, but not be limited to, any loss of profit (whether incurred directly or indirectly), any loss of goodwill or business reputation, any loss of data suffered, loss of goods, personal injury, property damages, cost of procurement of substitute Services or other intangible loss.

ReoTech in addition to the above, further has no liability under the following circumstances:

A. The deletion of, corruption of, or failure to store, any content and other communications data maintained or transmitted by or through the User’s use of the services.

B. User’s failure to provide ReoTech with accurate account information.

C. User’s failure to keep his / her password or account details secure and confidential.

d. Where the user directly contacts or Books a service with the “Technician/ Service professional” for Service after Service provider interaction with client, without the knowledge of ReoTech, ReoTech would not be liable for any Payments, Warranties or terms mentioned by the “Technician/ Service professional” or written on the website for Service in questions in future.

Subject to the aforementioned, ReoTech aggregate liability arising out of or in connection with the contract, whether based on contract, tort, statutory warranty or otherwise, shall in no event exceed a sum of Rupees 1000/-. The limitations on ReoTech,s liability under this section, shall apply whether or not ReoTech has been advised of or should have been aware of the possibility of any such losses arising. Notwithstanding anything to the contrary the user agrees that the user’s sole and exclusive remedy for any dispute with ReoTech is to discontinue user’s use of the services and website.

In the event of any User being found unnecessarily threatening or compelling ReoTech, ITS FOUNDERS, PARTNERS, DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES, AGENTS OR SUCCESSORS IN RIGHTS of any Civil, Criminal, Consumer Law liabilities of any kind whatsoever, in relation to any of the disputes between the User and/or Service Provider and/or any Third Party or in relation any ill-treatment, misbehaviour of the Service Provider and/or any Third Party, even though being aware on account of accepting of these Terms and Conditions of the Exclusion of Liabilities of ReoTech, ITS FOUNDERS, PARTNERS, DIRECTORS, OFFICERS, MANAGERS, EMPLOYEES, AGENTS OR SUCCESSORS IN RIGHTS, such User shall be liable to be proceeded against for criminal intimidation, and for damages on account of mental harassment, agony, loss of business, loss or reputation etc., being unnecessarily caused by such User to ReoTech.

3. General Information Only

i. The information, opinions and other similar statements and content published on the website are provided for information purposes only and are not intended as, nor do they constitute legal, financial, taxation, technical or expert advice or to be in any way relied upon by the User without undertaking independent verification. Information provided on the website has been derived from sources believed to be accurate at the time of compilation and no warranty or representation is made as to the accuracy or authenticity of the content of the website.

ii. ReoTech and its directors, agents or employees shall not be liable (whether directly or indirectly) for any information provided on the website or anyone else through the website or any errors in, or omissions from information on the website.

iii. ReoTech does not make any representation or warranty that any user is reputable, or will act in good faith, or according to their terms of engagement; any information on the website will be complete, reliable or accurate; or your access to the website will be secure, available or uninterrupted.

iv. ReoTech will not be liable for loss arising out of (whether directly or indirectly) any action or decision by User in reliance on the information on or provided through the website or provided by any business the User engage on the website, nor any interruption, delay or impairment in the functioning, operation or availability of the website, exposure to or transmission of any computer virus, internet access difficulties in connection with the website, or malfunction in equipment or software.

vi. FORCE MAJEURE – Neither ReoTech nor you shall be liable to the other for any delay or failure in performance under the Terms of Use, other than payment obligations, arising out of a cause beyond its control and without its fault or negligence. Such causes may include, but are not limited to fires, floods, earthquakes, strikes, unavailability of necessary utilities, blackouts, acts of God, acts of declared or undeclared war, acts of regulatory agencies, or national disasters.

4. Use of the Services by User / Users Conduct

i. In order to access certain Services, User may be required to provide certain information about himself / herself (such as identification or contact details) as part of the registration process for the Service, or as part of User’s continued use of the Services. The User agrees that any registration information provided by the User to the ReoTech will always be accurate, correct, and up to date.

ii. The User hereby provides its consent to ReoTech, that all sensitive personal information that the User submits may be processed by ReoTech in the manner and for the purposes of this Agreement. ReoTech may transfer and store on its servers the information provided by the User at the time of registration or otherwise, and such information may be accessed by the staff, subsidiaries and third parties (that process information such as, process credit card payments and provide support services), who act for ReoTech or otherwise for the purpose of this Agreement. The User by submitting its personal data, agrees to this transfer, storing or processing. ReoTech will take all steps reasonably necessary to ensure that the User data is treated securely and in accordance with ReoTech’s standard privacy policy https://www.reotech.in/services/privacy-policy/

iii. The User further permits ReoTech to allow selected third parties, including marketing and advertising companies, ReoTech affiliates, and associates, to contact the User occasionally about services that may be of User’s interest. They may contact the User by telephone, SMS as well as by e-mail. If the User does not want to be contacted by these companies in the future, the User may simply chose the option of unsubscribe available on the website and/or by amending the User profile accordingly and/or writing to ReoTech.

iv. The User agrees to access the Website and / or use the Services only for purposes that are permitted by (i) the terms prescribed by ReoTech from time to time and

(ii) any applicable law, regulation or generally accepted practices or guidelines in the relevant jurisdictions.

v. The User agrees that he /she shall be responsible for obtaining and maintaining all telephone, computer hardware and other equipment needed for access to and use of the website and all charges related thereto. ReoTech shall not be liable for any damages to the User’s equipment resulting from the use of this website.

vi. The User permits ReoTech to collect its information, including but not limited to trends, statistics, usage of the website, and all such other data, excluding sensitive personal data or such other data prohibited by law to be collected, unless expressly excluded herein. The said data may be transferred by ReoTech to third parties and the user grants permission for the same.

vii. The User agrees to use the data owned or otherwise provided on the Website by ReoTech only for personal purposes and not for any commercial use unless agreed to with ReoTech in writing. The right to use the data is a license only, not a transfer of title, and is subject to the following restrictions:

a) The data may not be used for any commercial purpose or public display, performance, sale or rental;

b) No copyright or other proprietary notices may be removed;

c) The data may not be transferred to another person;

d) Software may not be interfered with in any manner; v. Every person downloading, reproducing or otherwise using the data must prevent any unauthorized copying of the data;

e) The User will only use the data for lawful purposes and in accordance with these conditions.

f) In addition, the User agrees that he / her will not use robot, spider, other automatic device, or manual process to monitor or copy ReoTech’s web pages or the content contained herein, without the prior written consent of ReoTech (such content is deemed given for standard search engine technology employed by internet search web sites to direct internet users to the Site).

5. Restriction on User

i. User agrees that the user will not use the website of any ReoTech service for any purpose that is prohibited by the Terms and Conditions or that is illegal or unlawful. User agrees to abide by all applicable laws and regulations.

ii. User shall not upload, post, transmit, transfer, disseminate, distribute, or facilitate distribution of any content, including text, images, video, sound, data, information, or software, to any part of the Website, including your profile (“Profile”), the posting of your Service (“Offer”), the posting of your desired Service (“Want”), or the posting of any opinions or reviews in connection with the Website, the Service, the Service Professional, or the Service User (“Feedback”) (all of the foregoing content is sometimes collectively referred to herein as “Submitted Content” and the posting of Submitted Content is sometimes referred to as a “Posting” or as “Postings”) that:

a) uses the website to offend others (which shall be judged in the absolute opinion of ReoTech);

b) is pornographic, harassing, hateful, illegal, obscene, defamatory, libelous, slanderous, threatening, discriminatory, racially, culturally or ethnically offensive; incites, advocates, or expresses pornography, obscenity, vulgarity, profanity, hatred, bigotry, racism, or gratuitous violence; encourages conduct that would be considered a criminal offense, give rise to civil liability or violate any law; promotes racism, hatred or physical harm of any kind against any group or individual; contains nudity, violence or inappropriate subject matter; or is otherwise inappropriate; (which shall be judged in the absolute opinion of ReoTech;

c) engage in, encourage participation or promote any contests, pyramid schemes, surveys, chain letters, spamming or unsolicited emailing through the website;

d) uses automated scripting tools or software. Create user accounts by automated means or under false or fraudulent pretenses.

e) make available, using the website, any material not entitled to make available including any law or which contains viruses, or other computer codes, files or programs designed to interfere with the functioning of other software or hardware; or breach any laws or regulations applicable to your use of the website;

f) Collect screen names and email address of members for purposes of advertisement, solicitation or spam are prohibited.

g) Attempt to probe, scan, or test the vulnerability of website or breach any security or authentication measures.

h) Access or search the site content or services with any engine, software, or tool.

i) Provide incorrect personal information, Quote information, costs based on the information/ service requests posted by end users using the website to gain advantage (financially, winning a lead or otherwise).

j) is intended to threaten, stalk, defame, defraud, degrade, victimize, or intimidate an individual or group of individuals for any reason on the basis of age, gender, disability, ethnicity, sexual orientation, race, or religion; or to incite or encourage anyone else to do so

ReoTech has no obligation to monitor user’s or anyone else’s use of the website. However, ReoTech reserves the right at all times to monitor retain and disclose any information as necessary to satisfy any applicable law, regulation, legal process or governmental request.

6. Intellectual Property Rights

i. All intellectual property rights (including all copyright, patents, trademarks, service marks, trade names, designs (whether registered or unregistered) in the website and / or Service, information content on the website or accessed as part of the Service, any database operated by ReoTech and all the website design, text and graphics, software, photos, video, music, sound, and their selection and arrangement, and all software compilations, underlying source code and software (including applets and scripts) shall remain the property of ReoTech. The User shall not, and / or shall not attempt to, obtain any title to any such intellectual property. All rights are reserved by ReoTech.

ii. None of the material listed in Clause 6(a) may be reproduced or redistributed or copied, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, sold, rented or sub-licensed, used to create derivative works, or in any way exploited without ReoTech’s prior express written permission. The User may, however, retrieve and display the content of the website on a computer screen, store such content in electronic form on disk (but not on any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided that the User keeps intact all and any copyright and proprietary notices. The User may not otherwise reproduce, modify copy or distribute or use for commercial purposes any of the materials or content on the website without obtaining ReoTech’s prior written permission.

iii. Title, ownership rights and intellectual property rights in and to the content accessed using the Services of ReoTech is the property of the applicable content owner and may be protected by applicable copyright or other law. The Agreement gives the User no right to such content.

iv. Copyright Infringement Take Down Procedure- ReoTech has high regard for intellectual property and expects the same level of standard to be employed by its users. ReoTech may, in appropriate circumstances and at its discretion, terminate the Account or prohibit access to the Website of users who infringe upon the intellectual property rights of others.

iv. Copyright Infringement Take Down Procedure- ReoTech has high regard for intellectual property and expects the same level of standard to be employed by its users. ReoTech may, in appropriate circumstances and at its discretion, terminate the Account or prohibit access to the Website of users who infringe upon the intellectual property rights of others.

If you believe that your work has been copied and posted on the Website in a way that constitutes copyright infringement and/or trademark infringement, please send the following information to us at askcctvnew@gmail.com

a) identification of the copyrighted and/or trademarked work claimed to have been infringed, or, if multiple works at a single online site are covered by a single notification, a representative list of such works at that site;

b) identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled at the Website, and information reasonably sufficient to permit ReoTech to locate the material.;

c) a written statement that you have a good faith belief that the disputed use is not authorized by the copyright and/or trademark owner, its agent, or the law;

d) information reasonably sufficient to permit ReoTech to contact you as the complaining party, such as an address, telephone number, and, if available, an electronic mail address at which you may be contacted;

e) an electronic or physical signature of the person authorized to act on behalf of the owner of an exclusive interest that is allegedly infringed; and

f) a statement by you, made under penalty of perjury, that the information in your report is accurate and that you are the owner of the exclusive right or authorized to act on the behalf of the owner of the exclusive right. A statement by you comprised of the foregoing points is referred to herein as the “Notice.”

7. Indemnification

The User agrees to defend, indemnify and hold harmless ReoTech, its subsidiaries and their respective directors, officers, employees, licensors, business associates, suppliers and agents harmless from and against any actual or threatened claims, actions or demands, cause of actions, damages, losses, expenses, liabilities and settlements, including without limitation, reasonable legal and accounting fees and costs of suit, resulting from or alleged to result from, or arising out of or in connection with the (i) the use / access of the website by the User; (ii) the use of the Service or website through User’s password; or (iii) any breach of the term of this Agreement or any applicable law by User.

8. Disclaimer of Warranty

i. The User hereby, expressly agrees that the use of the website is solely at his / her own risk. Neither ReoTech, its subsidiaries nor any of their respective employees, agents and third party content providers make any representations, warranties or conditions of any kind, express or implied, that (i) use of the website will be uninterrupted or error free; or (ii) with respect to the results that may be obtained from use of the website, or (iii) the accuracy, reliability or content of any information, service provided through the website.

ii. The website is made accessible on an “as is” basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchantability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction or modification under the laws applicable to this Agreement.

iii. ReoTech does not give any warranty that the Services or the Site are free from viruses or anything else which may have a harmful effect on any technology owned or being used by the User.

iv. This disclaimer of liability applies to any damages or injury caused by any failure of performance, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behaviour, negligence, or under any other cause of action. The User specifically acknowledges that ReoTech is not liable for the defamatory, offensive or illegal conduct of other users or third-parties and that the risk of injury from the foregoing rests entirely with the User.

9. Phone Recordings

ReoTech reserves the right to record phone calls between User and ReoTech employees or ReoTech agents for training purposes.

10. Rules for Service Professionals

i. Profiles and offers must not be fraudulent- Subject to any exceptions set forth in these Terms of Use, if any, Service Professionals shall not: (a) list Services or offers relating to any Service in a category that is inappropriate to the Service they are offering; (b) misrepresent the location at which they will provide a Service; (c) include brand names or other inappropriate keywords in their Profile, Offer, Want, Feedback, or any other title or description relating to a Service; (d) use misleading titles that do not accurately describe the Service; or (e) include any information in their Profile that is fraudulent.

ii. Profiles and offers cannot use techniques to avoid or circumvent ReoTech fees- Subject to any exceptions set forth in these Terms of Use, if any, Service Professionals shall not: (a) offer a catalog or a link to a third-party website from which Service Users or any Registered User or user of the Website may obtain the Service directly; (b) exceed multiple Posting limits; (c) post a single Service but offer additional identical services in the Service description; (d) charge fees for traveling further than desired to provide the Service; (e) offer the opportunity through ReoTech to purchase the Service or any other service outside of ReoTech ; (f) use their Profile page or user name to promote services not offered on or through the Website and/or prohibited services. In case we realize that any professional is involved in any of the above activities,ReoTech holds the sole discretion to blacklist the professional and withhold any outstanding credits or payments to the professional.

iii. Profiles and offers must promote a fair playing field and provide a safe, simple, and positive experience for all website users- Subject to any exceptions set forth in these Terms of Use, if any, Service Professionals shall not: (a) solicit Service Users to mail cash or use other payment methods not specifically permitted by ReoTech as approved payment methods; (b) include links that do not conform to ReoTech’s policies with respect to third-party links; (c) use certain types of HTML and JavaScript in Postings, your Profile page, your Offer page, or your Wants page; (d) promote raffles, prizes, bonuses, games of chance, giveaways, or random drawings; (e) use profanity in any Posting; (f) acknowledge or credit a third-party service professional for services or products directly connected with your particular Posting (1) with more than 10 words of text at HTML font size greater than 3 and/or a logo (provided that you represent and warrant that you have the necessary rights, licenses, permissions and/or authorizations from the applicable third party to use that third party’s name and/or logo), (2) with any promotional material in connection with that third-party company, and/or (3) with a link to the third-party’s website with any information in addition to the Service provided via ReoTech; (g) include third-party endorsements in a Posting; or (h) create a Posting that does not offer a Service. (to be checked pertaining to our website)

iv. Sanctions for violating any of the rules for service professionals- If a Service Professional violates any of the above-referenced rules in connection with his or her Posting, ReoTech, in its sole discretion, may take any of the following actions: (a) cancel the Posting; (b) limit the Service Professional’s Account privileges; (c) suspend the Service Professional’s Account; (d) cause the Service Professional to forfeit any fees earned on a cancelled Posting; and/or (e) decrease the Service Professional’s status earned via the Feedback page.

11. Rules for Service Users “Partners providing service”

i. Service users shall not take any of the following actions: (a) commit to purchasing or using a Service without paying; (b) sign up for, negotiate a price for, use, or otherwise solicit a Service with no intention of following through with your use of or payment for the Service; (c) agree to purchase a Service when you do not meet the Service Professional’s terms as outlined in the Posting, or agree to purchase a Service with the intention of disrupting a Posting; or (d) misuse any options made available now or in the future by ReoTech in connection with the use or purchase of any Service.

ii. Sanctions for violating any of the rules for service users-If a Service User violates any of the above-referenced rules in connection with his or her Posting, ReoTech, in its sole discretion, may take any of the following actions: (a) cancel the Posting; (b) limit the Service User’s Account privileges; (c) suspend the Service User’s Account; and/or (d) decrease the Service User’s status earned via the Feedback page.

12. Identity Check

As a business member of ReoTech, Users will have to confirm their personal identity and business identity, if user wish to quote. If a User does not confirm personal and business identity, they will not be able to quote on the customer requests. List of documents required for identity verification are available within the “Verify identity” section of the site.

13. Updates to the Website

ReoTech may from time to time and at any time change or discontinue any feature of the website including content, hours or availability and equipment required for access.

14. Usage of Submitted Content

i. No confidentiality- The Website may now or in the future permit the submission of videos or other communications submitted by you and other users, including without limitation, your Profile, your Offer, your Wants, any Feedback, and all Submitted Content, and the hosting, sharing, and/or publishing of such Submitted Content. You understand that whether or not such Submitted Content is published, ReoTech does not guarantee any confidentiality with respect to any Submitted Content.

You agree that any Submitted Content provided by you for which you authorize to be searchable by Registered Users who have access to the Website is provided on a non-proprietary and non confidential basis. You agree that ReoTech shall be free to use or disseminate such freely searchable Submitted Content on an unrestricted basis for the purpose of providing the Services.

You are aware that any information provided by you in the Submitted Content towards locating a professional who ordinarily is bound to maintain confidentiality under law with his/her client (i.e. a lawyer) is not extended to ReoTech

ReoTech may also disclose user information including personal information if ReoTech reasonably believes that disclosure (i) is necessary in order to comply with a legal process (such as court order, search warrant, etc.) or other legal requirement of any governmental authority, (ii) would potentially mitigate ReoTech’s liability in an actual or potential lawsuit, (iii) is otherwise necessary or appropriate to protect our rights or property, or the rights or property of any person or entity, (iv) to enforce this Agreement (including, but not limited to ensuring payment of fees by users), or (v) as may be required or necessary to deter illegal behavior (including, but not limited to, fraud).

ii. Your representations and warranties – You shall be solely responsible for your own Submitted Content and the consequences of posting or publishing it. In connection with Submitted Content, you affirm, represent, and/or warrant that: (a) you own or have the necessary licenses, rights, consents, and permissions to use and authorize ReoTech to use all patent, trademark, trade secret, copyright or other proprietary rights in and to any and all Submitted Content to enable inclusion and use of the Submitted Content in the manner contemplated by the Website and these Terms of Use; and (b) you have the written consent, release, and/or permission of each and every identifiable individual person in the Submitted Content to use the name or likeness of each and every such identifiable individual person to enable inclusion and use of the Submitted Content in the manner contemplated by the Website and these Terms of Use. You agree to pay for all royalties, fees, and any other monies owing any person by reason of any Submitted Content posted by you to or through the Website.

iii. Your ownership rights and license to ReoTech -You retain all of your ownership rights in your Submitted Content. However, by submitting the Submitted Content to ReoTech for posting on the Website, you hereby grant, and you represent and warrant that you have the right to grant, to ReoTech a perpetual, worldwide, non-exclusive, royalty-free, sublicense able and transferable license to link to, use, reproduce, distribute, reformat, translate, prepare derivative works of, display, and perform the Submitted Content in connection with the Website and ReoTech’s (and its successor’s) business operations, including without limitation, for the promotion and redistribution of any part or all of the Website, and any derivative works thereof, in any media formats and through any media channels. You also hereby grant each user of the Website a non-exclusive license to access your Submitted Content through the Website, and to use, reproduce, distribute, prepare derivative works of, display and perform such Submitted Content as permitted through the functionality of the Website and under these Terms of Use. The foregoing license granted by you terminates once you remove or delete the Submitted Content from the Website.

You acknowledge and understand that the technical processing and transmission of the Website, including your Submitted Content, may involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices.

You may remove your Submitted Content from the Website at any time. If you choose to remove your Submitted Content, the license granted above will automatically expire.

iv. ReoTech’s disclaimers and right to remove

a. ReoTech does not endorse any Submitted Content or any opinion, recommendation, or advice expressed therein, and ReoTech expressly disclaims any and all liability in connection with all Submitted Content. ReoTech does not permit copyright infringing activities and infringement of intellectual property rights on the Website, and ReoTech will remove any Data (as defined below) or Submitted Content if properly notified, pursuant to the “take down” notification procedure described in Section 5.(v) above, that such Posting or Submitted Content infringes on another’s intellectual property rights. ReoTech reserves the right to remove any Data or Submitted Content without prior notice. ReoTech will also terminate a user’s access to the Website, if he or she is determined to be a repeat infringer. A repeat infringer is a Website user who has been notified of infringing activity more than twice and/ or has had Submitted Content removed from the Website more than twice. ReoTech also reserves the right, in its sole and absolute discretion, to decide whether any Data or Submitted Content is appropriate and complies with these Terms of Use for all violations, in addition to copyright infringement and violations of intellectual property law, including, but not limited to, pornography, obscene or defamatory material, or excessive length. ReoTech may remove such Submitted Content and/or terminate a user’s access for uploading such material in violation of these Terms of Use at any time, without prior notice and in its sole discretion.

b. You acknowledge and understand that when using the Website, you will be exposed to Submitted Content from a variety of sources, and that ReoTech is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such Submitted Content. You further acknowledge and understand that you may be exposed to Submitted Content that is inaccurate, offensive, indecent, or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against ReoTech with respect thereto, and agree to indemnify and hold ReoTech, its owners, members, managers, operators, directors, officers, agents, affiliates, and/or licensors, harmless to the fullest extent allowed by law regarding all matters related to your use of the Website.

c. You are solely responsible for the photos, profiles and other content, including, without limitation, Submitted Content that you publish or display on or through the Website, or transmit to other Website users. You understand and agree that ReoTech may, in its sole discretion and without incurring any liability, review and delete or remove any Submitted Content that violates this Agreement or which might be offensive, illegal, or that might violate the rights, harm, or threaten the safety of Website users or others.

v. Suggestions-If you send or transmit any communications, comments, questions, suggestions, or related materials to ReoTech, whether by letter, email, telephone, or otherwise (collectively, “Suggestions”), suggesting or recommending changes to the Website, including, without limitation, new features or functionality relating thereto, all such Suggestions are, and will be treated as, non-confidential and non-proprietary. You hereby assign all right, title, and interest in, and ReoTech is free to use, without any attribution or compensation to you, any ideas, know-how, concepts, techniques, or other intellectual property and proprietary rights contained in the Suggestions, whether or not patentable, for any purpose whatsoever, including but not limited to, developing, manufacturing, having manufactured, licensing, marketing, and selling, directly or indirectly, products and services using such Suggestions. You understand and agree that ReoTech is not obligated to use, display, reproduce, or distribute any such ideas, know-how, concepts, or techniques contained in the Suggestions, and you have no right to compel such use, display, reproduction, or distribution or seek recognition if the Suggestions are in fact implemented.

15. Feedback Ratings & Comments

i. ReoTech allows users of the website to rate and comment on the performance of ReoTech business users whose business services they have either contracted, or have experienced in the course of evaluating the business user’s suitability for a job.

ii. ReoTech reserves the right to publish or not to publish those ratings and comments (feedback) on the website at its absolute discretion.

iii. ReoTech reserves the right to delete or modify feedback submitted on the website at any time for any reason.

iv. ReoTech will delete or modify if it is clear that, in the opinion of ReoTech, the feedback is factually incorrect or does not relate to the provision of business services by the business to the user who submitted feedback.

v. ReoTech reserves the right to aggregate each businesses feedback into a percentage score and publish that score on the website.

vi. In case the feedback is considered defamatory of the reputation and standing of individuals and businesses, ReoTech accepts no responsibility for liability, damage, injury or loss that may arise from feedback submitted to or published on the website. The User release forever and indemnify ReoTech from any liability it may incur arising out of (whether directly or indirectly) any feedback the User may post on the ReoTech website.

vii. Further User agrees that, if the user or anyone else commences or threatens any action or proceeding against ReoTech or makes any claim or demand against ReoTech as a result of any feedback submitted by the user to the website, ReoTech may, in it’s absolute discretion, without any notice to the User immediately cancel or suspend user’s membership of the website.

16. Breach of Terms and Conditions

Without limiting other remedies available to ReoTech at law, in equity or under this Terms and Conditions, ReoTech may, in our sole discretion, immediately issue a warning, temporarily suspend or terminate your membership and refuse to provide services to User if:

i. User breach these Terms and Conditions or Personal Information & Privacy policy;

ii. ReoTech is unable to verify or authenticate any information provided by the User; or

iii. ReoTech believes that the actions of User may cause legal liability ReoTech.

17. Consequences of Termination of User’s Account with ReoTech

i. User shall no longer be authorized to access the website or use any other ReoTech services with the email address registered with the site;

ii. User will continue to be subject to and bound by all restrictions imposed on by the Terms and Conditions; and

iii. All licenses granted by User and all disclaimers by ReoTech and limitations of ReoTech’s liability set out in the Terms and Conditions or elsewhere on the website will survive.

18. Customer Support & Complaints Policy

ReoTech make a considerable investment in staff and technology to help answer customer support questions and respond to complaints. Our staff will endeavor to process questions or complaints from registered users of the website according to the following policy:

i. ReoTech will attempt to resolve any serious customer complaints and answer any questions on a priority basis, at the earliest on business days (Mon- Fri).

ii. Technical complaints or product development suggestions will be considered for future software upgrades. User’s suggestions may not result in changes to the software or ReoTech business practices.

iii. ReoTech reserves the right not to respond to customer support questions or complaints that offend ReoTech employees or agents.

iv. ReoTech reserves the right not to respond to questions or complaints made by individuals who, in the opinion of ReoTech, are not current users of the website, or have been suspended from using the website.

19. Disputes Resolution and Jurisdiction:

The Terms and Conditions governing use or membership of and access to the website will be governed by the laws of India. Any dispute arising out of this agreement shall be resolved by amicable settlement within 15 days of the date of arising of such disputes. In case of failure of amicable settlement, the Parties may take legal recourse. The Courts in Gurugram shall have exclusive jurisdiction for any dispute arising out of this agreement.

Reo Tech - "Always Think Positive."
TOP